Terms of Service

Effective Date: May 22, 2026
Company Name: Dental Pro AI
Email: [email protected]
Phone: (408) 655-6208
Website: DentalProAI.com
Address: 3003 Maple Ave, Dallas, TX 75201

Welcome to Dental Pro AI. These Terms of Service govern your use of our website, services, communications, software, automation systems, marketing services, and related offerings.

By accessing DentalProAI.com, submitting information through our forms, booking a call, communicating with us, or using our services, you agree to these Terms of Service.


1. About Dental Pro AI

Dental Pro AI provides marketing automation, artificial intelligence, lead management, patient communication, CRM, and workflow automation services for dental practices and related businesses.

Our services may include, but are not limited to:

AI-powered follow-up systems

Appointment request automation

CRM and pipeline automation

Missed-call text-back systems

Email and SMS communication workflows

Lead capture and nurturing systems

Patient reactivation campaigns

Practice growth automation

Website, funnel, and landing page integrations

Reporting and operational automation

Dental Pro AI is not a dental provider and does not provide medical, dental, legal, financial, or clinical advice.


2. Use of Our Services

You agree to use our services only for lawful business purposes. You may not use our website, systems, or communications to:

Violate any applicable law or regulation

Send spam, abusive, deceptive, or unlawful communications

Misrepresent your identity or business

Interfere with the security or functionality of our systems

Attempt to gain unauthorized access to our systems or data

Upload or transmit malicious code, viruses, or harmful files

Use our services in a way that violates patient privacy or healthcare compliance obligations

Clients are responsible for ensuring that their use of our services complies with all applicable laws and regulations, including privacy, advertising, healthcare, telemarketing, SMS, and email communication laws.


3. No Medical or Dental Advice

Dental Pro AI provides marketing, automation, and communication support services. We do not diagnose, treat, prevent, or cure any dental or medical condition.

Any dental or medical information communicated through systems we help create must be reviewed and approved by the appropriate licensed dental or healthcare professionals.

Patients and prospective patients should contact a licensed dental provider for questions about their dental health, treatment options, diagnosis, or care.


4. Client Responsibilities

Clients using Dental Pro AI services are responsible for:

Providing accurate business information

Reviewing and approving all messaging before use

Ensuring patient communications are accurate and compliant

Maintaining any required licenses, registrations, or permissions

Obtaining proper consent before contacting leads, patients, or customers

Honoring opt-out requests promptly

Protecting login credentials and system access

Ensuring their privacy policy, terms, and consent language are up to date

Dental Pro AI may provide templates, workflows, copy, automation logic, and implementation support, but the client is responsible for final review, approval, and legal compliance.


5. SMS/Text Messaging Terms

By providing your mobile phone number to Dental Pro AI through DentalProAI.com, a website form, booking form, contact form, lead form, phone call, intake form, or other opt-in method, you agree to receive SMS/text messages from Dental Pro AI related to your inquiry, appointment request, service request, account, or business relationship.

Messages may include:

Appointment confirmations

Appointment reminders

Follow-up messages

Missed-call responses

Customer support messages

Service updates

Promotional or marketing messages, where permitted

Practice or business-related communications

Message frequency may vary depending on your interaction with Dental Pro AI.

Message and data rates may apply.

Consent to receive text messages is not a condition of purchasing any goods or services.


6. SMS Opt-Out Instructions

You may opt out of receiving SMS/text messages at any time by replying:

STOP

After you send STOP, you may receive one final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from that particular number or campaign unless you opt in again.

For help, you may reply:

HELP

You may also contact Dental Pro AI at:

Dental Pro AI

Email: [email protected]

Phone: (408) 655-6208

Website: DentalProAI.com

Address: 3003 Maple Ave, Dallas, TX 75201


7. SMS Consent and Data Sharing

Dental Pro AI respects your privacy.

Mobile opt-in data and SMS consent information will not be shared with third parties or affiliates for their marketing or promotional purposes.

We may share information with service providers, software platforms, communication providers, CRM systems, or technology vendors only as necessary to deliver the services requested, operate our systems, send messages, manage customer communications, or comply with legal requirements.


8. Email Communications

By submitting your information through DentalProAI.com, our website forms, or other communication channels, you may receive email communications related to your inquiry, services, account, appointment, or business relationship.

You may unsubscribe from marketing emails by clicking the unsubscribe link included in our emails or by contacting us directly.

Transactional, service-related, or administrative emails may still be sent when necessary.


9. Payments and Fees

If you purchase services from Dental Pro AI, you agree to pay all fees described in your proposal, invoice, agreement, checkout page, or service order.

Payment terms, refund terms, cancellation terms, and project scope may be outlined separately in a signed agreement, proposal, invoice, or statement of work.

Unless otherwise stated in writing, fees paid for setup work, strategy, consulting, implementation, software configuration, custom automation, or completed work are non-refundable.


10. Software, Platforms, and Third-Party Tools

Dental Pro AI may integrate with or configure third-party tools, including CRM platforms, email systems, SMS providers, calendar tools, AI tools, analytics platforms, advertising platforms, and other software services.

We are not responsible for outages, changes, errors, pricing changes, policy changes, or service interruptions caused by third-party platforms.

Clients are responsible for maintaining active accounts, billing, permissions, and compliance for third-party software used in their business.


11. Artificial Intelligence and Automation

Some Dental Pro AI services may use artificial intelligence, automated workflows, or machine-generated content.

While we make reasonable efforts to configure systems accurately, AI-generated outputs and automated messages may contain errors or require human review.

Clients are responsible for reviewing and approving AI-generated content, automated messages, and workflow behavior before deployment.

Dental Pro AI does not guarantee that AI systems will be error-free, uninterrupted, or suitable for every use case.


12. Intellectual Property

Unless otherwise agreed in writing, Dental Pro AI retains ownership of its internal methods, templates, systems, frameworks, workflows, documentation, training materials, strategy, and proprietary processes.

Clients retain ownership of their business data, customer data, brand assets, and materials they provide to Dental Pro AI.

Upon full payment, clients may receive the right to use completed deliverables created specifically for their business, subject to the terms of the applicable agreement or proposal.


13. Confidentiality

Dental Pro AI may receive confidential business, customer, operational, marketing, or technical information from clients.

We agree to take reasonable steps to protect confidential information and use it only for the purpose of providing services.

Clients also agree not to disclose Dental Pro AI’s proprietary strategies, templates, workflows, pricing, systems, or internal materials without written permission.


14. Privacy

Your use of DentalProAI.com and our services is also governed by our Privacy Policy.

Please review our Privacy Policy here:

DentalProAI.com/privacy-policy

The Privacy Policy explains how we collect, use, store, and protect information.


15. Disclaimers

Dental Pro AI provides services on an “as available” and “as is” basis.

We do not guarantee:

Specific revenue results

Specific lead volume

Specific appointment volume

Specific patient conversion rates

Uninterrupted system performance

Error-free automations

Approval by any third-party platform, carrier, software provider, or regulatory body

Marketing and automation results depend on many factors, including offer quality, audience, timing, budget, competition, compliance, client responsiveness, and market conditions.


16. Limitation of Liability

To the fullest extent permitted by law, Dental Pro AI shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost revenue, lost data, business interruption, or reputational harm.

Our total liability for any claim related to our services shall not exceed the amount paid by the client to Dental Pro AI for the specific service giving rise to the claim during the three months prior to the event.


17. Indemnification

You agree to indemnify and hold harmless Dental Pro AI, its owners, employees, contractors, partners, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from:

Your use of our services

Your violation of these Terms

Your violation of any law or regulation

Your misuse of SMS, email, AI, or automation systems

Your failure to obtain proper consent

Your content, data, offers, advertising, or customer communications

Your breach of privacy, healthcare, advertising, or communication compliance obligations


18. Termination

We may suspend or terminate access to our services if we believe you have violated these Terms, failed to pay required fees, misused our systems, or engaged in unlawful or harmful conduct.

You may stop using our services at any time, subject to any separate agreement, payment obligation, cancellation policy, or service term.


19. Changes to These Terms

Dental Pro AI may update these Terms of Service from time to time. The updated version will be posted on this page with a revised effective date.

Your continued use of DentalProAI.com or our services after changes are posted means you accept the updated Terms.


20. Contact Us

For questions about these Terms of Service, please contact us:

Dental Pro AI
Email: [email protected]
Phone: (408) 655-6208
Website: DentalProAI.com
Address: 3003 Maple Ave, Dallas, TX 75201